Corporate Privacy Commitment

Ownership and Data Control Practices

As the owners and operators of this site, we take full responsibility for the management and protection of your personal information. This section of our Privacy Policy explains our role as data controllers, the types of information we collect, and how we use this information to provide enhanced services while ensuring your privacy is never compromised.

#1 Details We Obtain From You

When you register for a companyaccount, company collects personal data that you submit such as your username, email address, spoken and studied languages and any other personal or preference information that you optionally enter into the Service, as well as your profile picture.

companyalso collects and generates a number of other areas of usage information automatically which includes; services metadata, log data, device information, IP addresses, third-party data and cookie information.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

We may contact you to ask you to participate in research. By participating in research with us, you confirm that you have read and agreed to the research conditions. Some of our research will use information from your companyaccount in order to give us accurate results. Results will be aggregated and may be used for marketing purposes. No personal details will be shared with third parties. All your personal information will be stored securely for the duration of the research and deleted after the publication of the results. We store your personal information only on secure servers that are held in secure facilities and have up-to-date firewall protection.

If you decide to participate in any research, your participation is voluntary and you can withdraw at any time. If you’d like to withdraw, please send an email and your request will be processed on the following working day in the UK. All your data will then be deleted from our database and excluded from the research.

#2 How we use your information and the basis on which we use it

We use your personal data for the following purposes:

Identification and authentication: We use your identification information to verify your identity when you access and use our Services and to ensure the security of your personal data. This is so we can comply with our contractual obligations to you.
Operating the Services: We process your personal data to provide the Services you have requested. This is so we can comply with our contractual obligations to you.
Improving our Services: We analyze information about how you use our Services to provide an improved experience for our customers of all our Services, including product testing and site analytics. It is in our legitimate business interests to use the data provided to us for this purpose, so we can understand any issues with our Services and improve them.
Communicating with you: We use your personal data when we communicate with you, for example, if we are providing information about changes to the terms and conditions; if you contact us with questions throughout the application process; or for sending you newsletters and publications. It is in our legitimate interests that we are able to provide you with appropriate responses and provide you with notices about our Services.
Marketing: We use your personal data to build a profile about you and place you into particular marketing segments in order to understand your preferences better and to appropriately personalize the marketing messages we send to you. It is in our legitimate interest to provide more relevant and interesting advertising messages. Where necessary or required by law, we will obtain your consent before sending such marketing messages.
Exercising our rights: We use your personal data to exercise our legal rights where it is necessary to do so, for example, to detect, prevent and respond to claims of fraud, intellectual property infringement claims or violations of law or our standards of conduct, university policies, or our terms of use.
Complying with our obligations: We process your personal data to, for example, carry out fraud prevention checks or comply with other legal or regulatory requirements, as required by law.
Customizing your experience: When you use the Services, we use your personal data to improve your experience of the Services, such as by providing interactive or personalized elements on the Services and providing you with content based on your interests. It is in our legitimate interests to provide you with a customized experience.
Keeping our records accurate and up-to-date: This processing is necessary to comply with legal obligations and to serve our legitimate interests in efficient management and administration.

In addition, we may use your sensitive personal data for these and other purposes, including:

Statistical reporting: Information revealing racial or ethnic origin that may be voluntarily disclosed during the application process may be used for purposes of statistical reporting related to diversity and/or to comply with legal or regulatory requirements.

We may also anonymize your personal data in such a way that you may not reasonably be re-identified by us or any other party, and we may use this anonymized information for any purpose.

#3 External Links and Data Collection

We may share your personal information within our corporate family, including our parent company and any subsidiaries. Furthermore, we might disclose your information to business partners, suppliers, and subcontractors as required for fulfilling our business obligations.

#4 Measures to Secure Your Information

We will use technical and organisational measures to safeguard your Data, for example:

access to your account is controlled by a password and a user name that is unique to you.
we store your Data on secure servers.
payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via e-mail

#5 Website Links to External Pages

The Site occasionally includes links to third-party websites, which are controlled and maintained by others. These links are included solely for your convenience and do not constitute an endorsement by us of the websites linked or referred to, nor do we vouch for the services featured on those sites.

#6 Renewing the Current Privacy Policy

From time to time, we may need to update or modify this Privacy Policy to reflect new legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Policy.

#7 Contact Us Through Our Website

If you have any queries or need further clarification about our Privacy Policy, please contact our team.

#8 Analytical Cookies

Personal data we automatically collect about your use of the Services

The following are examples of other categories of data that we automatically collect from you over time and across different websites when you use the Services, including through the use of “cookies” and other online tracking technologies, which are small text files that the Services save on your computer using your web browser and access when you return:

Technical data collected from your computer or mobile device (e.g. your IP address, browser type, operating system);
Information about your usage of our Services (e.g. the pages you visit when using the Services, the search terms you enter on the Services, how often you use the Services, and the pages you access before and after accessing the Services)

For more information about cookies and how we use them on our websites, please refer to our Cookie Information page

You can opt out of use of cookies by turning off cookies in your browser or installing a technology blocking service Browser Add-On.

#9 Your Rights for Data Transparency and Control

You have the privilege to request that your personal data is not used for marketing purposes. If we plan to use your data for such purposes or if we intend to disclose it to any third party for such purposes, we will inform you in advance. You can exercise this right by ticking certain boxes on the forms we use to collect your data or by reaching out to us directly.

Access: You have the right to access the personal data we hold about you.
Correction: If we hold any incomplete or inaccurate data about you, you can request its correction.
Erasure: In certain circumstances, you can ask us to remove or delete your personal data.
Objection: You can resist the processing of your personal data in certain situations.
Restriction: Under certain conditions, you can request a restriction on the processing of your personal data.
Transfer: You can ask for your personal data to be transferred to you or a third party.
Consent Withdrawal: You can revoke consent for processing your personal data at any time.